Ann Bartow on “Robots as Labor Creating Devices: Robotic Technologies and the Expansion of the Second Shift”
Robots as Labor Creating Devices: Robotic Technologies and the Expansion of the Second ShiftAnn Bartow Automation often incompletely replaces human employees in service related positions, and the leftover tasks become the responsibility of the consumer, who is forced into performing ever increasing amounts of self service. For example, ATMs and online banking programs require account holders […]